We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same
condition that you received it, unworn or unused, with tags, and in its
original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected].
If your return is accepted, we’ll send you a return shipping label, as
well as instructions on how and where to send your package. Items sent
back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
Damages and issues
Please inspect your order upon reception and contact us immediately
if the item is defective, damaged or if you receive the wrong item, so
that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods
(such as food, flowers, or plants), custom products (such as special
orders or personalized items), and personal care goods (such as beauty
products). We also do not accept returns for hazardous materials,
flammable liquids, or gases. Please get in touch if you have questions
or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the
item you have, and once the return is accepted, make a separate purchase
for the new item.
Refunds
We will notify you once we’ve received and inspected your return,
and let you know if the refund was approved or not. If approved, you’ll
be automatically refunded on your original payment method. Please
remember it can take some time for your bank or credit card company to
process and post the refund too.
